How do I change the login method?
Do you wish to change the login method from Bank-ID to e-mail and password, or from e-mail and password to Bank-ID? Please contact our customer service and they will assist you regarding this.
You contact customer service by clicking on our chat box in the bottom right corner, or by emailing Support@mynt.com. You are also welcome to call 010-198 0300.
Below you will find information on how the different login methods work: Users can choose their preferred login method during registration or via the welcome email.
The Bank ID login
This is a so-called "secure login method". Via this login, you can see sensitive information such as card information and switch between companies if you are registered under several companies at Mynt.
Note: Users who log in with Bank ID will not have access to create passkeys under "Security Settings,". This is only available on accounts using email and password login.
Password + email login
You cannot see and do sensitive information such as card numbers and switching between company accounts in the web platform when you use login with e-mail + password. In the app, you can see the PIN code and card number by clicking on "My cards" and "Show card number" and then "Log in securely" - a code will be sent to your phone number, which you then enter in the app. Administrators cannot enforce the use of Bank ID for all users in a company; each user independently selects their preferred login method. Users who log in with email and password can also add Bank ID as an additional login option themselves.