If an employee has left your company or no longer needs access to Mynt, you'll first need to close their card(s) before removing the user.
Step 1: Open the user
Log in to the Mynt website and go to Teams & Cards.
Select the user you want to remove.
Step 2: Close the user's card
Click Card settings and select Close card.
Confirm that you want to close the card.
Note: If the user has multiple cards, all of them must be closed before the user can be removed.
Step 3: Remove the user
Once all cards have been closed, the Remove user option will appear at the bottom of the user's profile.
Click Remove user and confirm the action.
Frequently asked questions
Why can't I remove a user?
Make sure the user doesn't have any active cards. All cards must be closed before the user can be removed.
Can I reactivate a closed card?
No. Once a card has been closed, it cannot be reopened. If the user needs a new card, you'll need to order a new one.
Can I remove a user without closing their card?
No. All of the user's cards must be closed before the user can be removed.
Need help?
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