Skip to main content

How to file a complaint, and how we handle them

Support avatar
Written by Support
Updated over a week ago

At Mynt we take all customer feedback seriously. If you would like to file a formal complaints, please contact us on our regular channels (chat or email) and state clearly that you're filing a formal complaint. Our support officer will process the complaint in line with our internal processes. Serious complaint are always escalated to our complaint officer.

Did this answer your question?