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Complaints

How to file a complaint, and how we handle them

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Written by Support
Updated over a week ago

At Mynt we take all customer feedback seriously. If you would like to file a formal complaints, please contact us on our regular channels (chat or email) and state clearly that you're filing a formal complaint. Our support officer will process the complaint in line with our internal processes. Serious complaint are always escalated to our complaint officer.

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