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Written by Mathilda
Updated over a week ago
  • I have received a virtual receipt where the email itself is the receipt and not an attachment, what should I do?

    • You can send the email directly to your Mynt inbox, if we do not find an attachment to the email we will convert the email itself to a PDF.

  • Is email the only way to submit receipts?

    • No, you can also upload files directly from your computer via My Receipts.

  • How do I know that the algorithm has matched a receipt?

    • In the notification centre, which you can find in your settings, you can set up rules to receive notifications when a match is successful and unsuccessful.

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