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I am unable to export

See specific meaning behind error messages and what needs to be fixed

Updated over 2 weeks ago

Trouble exporting? Troubleshooting Export Failed Errors

To retrieve a failure reason for your export in the Mynt-Fortnox integration, follow these steps. These issues commonly arise due to configuration or missing details.

  • Click on an individual transaction that has "Failed export" status.

  • Information about the failed export will appear at the top of the transaction window.

  • Open the transaction in the Mynt dashboard to review error messages that provide specific guidance on what needs adjustment.

  • After fixing the error you can try to export again.
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Common error messeges and how to resolve the issue:

  1. Invalid refresh token = Reset the integration for your accounting system. The integration was not completed or managed properly.
    Do this by going to "Account settings" scroll to the bottom and press "Reset accounting connection"

  2. Lacks authorization to post verifications =Reset the integration for your accounting system. Check that correctly licensed admin in Fortnox is the one setting up the integration from Mynt.

  3. The verification series is not manual (X) = Series is not manual in your accounting system. Go to fortnox --> Settings --> verification series --> checkmark the manual accounting box.

  4. Account XXXX is not active =Account is inactive in your accounting system. Log into your accounting system and activate the account from there before export.

  5. The period is closed = The period you are trying to export to is closed in the accounting system. To manually change the date, open the transaction and go to and input the date you want to book the voucher If you still need help, please contact our customer service team and they will help you further. https://www.mynt.com/contact6. Missing account numbers in transactions = Transactions without an assigned accounting account cannot be exported. Open the problematic transaction in Mynt, add the necessary account numbers, and retry exporting.

  6. Manual handling setting not open in Fortnox = The verification series configured in Fortnox is not open for manual handling. Navigate to Fortnox, access the verification series settings, and mark the relevant series for manual handling. For detailed troubleshooting, consult the Export Misslyckad Article.

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